Company FAQ
Straight answers about Big Chief Exteriors.
Who we are, who does the work, how deposits, scheduling, permits and weather work, and what stands behind it.
By Tyler Arnold, Owner, Big Chief Exteriors
- The company
- Who does the work
- Pricing, deposits and financing
- Scheduling and weather
- Permits and approvals
- Warranty and service
The company
Big Chief Exteriors is family-owned in Branson, Missouri, and Tyler Arnold is the owner.
Meet TylerWe are based in Branson, Missouri. We serve homeowners in Taney, Stone, Christian, Barry, Greene, Lawrence counties in Missouri.
See where we workWe design, build and back complete exterior systems: roofing, gutters, siding, windows and doors, decks, paint and stain, and outdoor rooms.
About usBig Chief carries a $1 million general liability insurance policy, along with workers comp coverage on all employees.
Big Chief Exteriors was founded in 2024.
Who does the work
Our own in-house crews, led by a single project manager. When we have overflow work, we bring in trusted contractor partners so we are not scheduling so far out and making homeowners wait for their projects. Every crew is held to our standards.
Meet the teamYour project manager. After your pre-construction call, that one person is your contact until the final walkthrough.
The seven stepsFull property protection is part of every project, and we clean up every day. A magnetic nail sweep is part of every roof.
What to expect on build daysPricing, deposits and financing
We write a detailed fixed price for your full scope of work after your Free Estimate, for projects of any size. Several payment options are available. Hidden conditions are handled with posted rates.
How our pricing worksIf you are paying cash, we take a 50% deposit at signing to order materials and hold your spot on the schedule, and the remaining 50% is due when the project is complete. If you are financing, you do not have to put any money down, and all funding is handled by GreenSky.
We accept cash, check, ACH, debit cards and credit cards.
Yes. We offer the 12-Month Plan, a 12-month promotional plan with interest waived if paid in full before the promotional period ends, and the Low-Monthly Plan at a fixed 12.16% APR for 180 months. Both are subject to credit approval and provided by GreenSky.
Financing and payment translatorYes. The Free Estimate is free.
Book my Free EstimateScheduling and weather
Start with a free estimate. After you sign, your project manager sets the dates with you on a pre-construction call.
Book my Free EstimateFor roofing, gutter, and paint and stain projects, our lead time is always around 2 weeks. For siding, windows and doors, decks and outdoor rooms, we are typically 3 to 4 weeks out, depending on manufacturer lead times for getting materials in.
Weather can move a day, and your project manager tells you plainly if it does. We do not schedule roofs when rain is in the forecast. If one of our famous pop-up showers hits while we are working on a roof, we have tarps and synthetic underlayment ready to dry everything in. We also never tear off more than we can replace the same day.
What to expect on build daysNo. You get a daily text with photos, so you can follow along from work or from out of town.
Preparing for your projectPermits and approvals
At your free estimate we confirm which permits and approvals your project needs for your address. Permits and inspections are included in every Sundown deck.
Permits in the Branson areaWe can provide an approval letter with your colors and products. Check your HOA's rules first, and tell your project manager about them.
Local process guidesWarranty and service
The Big Chief Lifetime Craftsmanship Warranty covers our installation workmanship for as long as you own your home, and it transfers once to the next owner. Manufacturer warranties cover the products.
Backed for lifeYes. We offer free check-ins at year one and year five.
See the check-insTell us and your project manager will review your request and contact you.
Report an issueProtect the house once. Enjoy it for good.
We have several payment options. Split your project into easy monthly payments, or do it now and pay later.
Every Free Estimate includes a gift card to both Texas Roadhouse and The Social Birdy.
