Superintendent

1. Two days out, confirm the crew, delivery, permit and yard-sign permission with the Production Coordinator.
2. Read the job: the handoff form handoff, the work order, the material order, photos, and anything promised to the homeowner.
3. Take the before shots if Marketing isn't coming.

1. When materials arrive, check them against the material order with the homeowner, item by item.
2. Anything short, wrong or damaged: photo it and tell the Production Coordinator the same hour, so the re-order goes out that day.

1. Meet the crew lead on site and walk the scope from the work order.
2. Confirm protection for the yard, landscaping and driveway, the dumpster spot, and the homeowner's access, pets and parking.
3. Check the crew's fall protection and ladders.
4. Introduce the crew lead to the homeowner, and tell them who to call with questions (you).
5. Complete the Build Day One form in the JobNimbus app.

Done when: the Build Day One form is submitted before the first piece of work starts.

1. Fill Daily Job Log for every job worked: crew and hours, work done, photos, problems and the weather.
2. Check the lane's quality checklist items for that day's work, and have the crew fix any miss before moving on.
3. Take the during shots of the details that show quality.
4. Update the homeowner in person or by phone on what's next.
5. Leave the site clean every evening.

1. Within 48 hours of the start, knock 20 neighbor doors with leave-behinds ("Neighbor knocks: 20 doors within 48 hours").
2. Record the number in Neighbor Doors Knocked, and pass any interested neighbor to Inside Sales that day.

1. The homeowner asks for a change: the Estimator prices it, you confirm it can be built, and the Design Consultant gets it signed. No work on a change until the change order is signed.
2. A homeowner complaint on site: fix it, and tell the rep the same day.
3. Any injury or property damage: protect people first, then call the Field Manager right away.

1. When the crew has finished and the site is clean, complete "Complete this task when the work is finished and the site is clean." That moves the job to Walkthrough.

1. Schedule the walkthrough within 2 days and invite the Design Consultant.
2. Walk every part of the job with the homeowner, and write every punch item in the Walkthrough form and in Punch Items.
3. Fix the punch list, or schedule each item with a date.
4. Take the after shots from the same spots as the before shots, and leave the gift box.
5. Set the yard-sign pickup date in the Walkthrough form, and get any final permit inspection done.
6. Submit the Walkthrough form. The "how did it go" text goes out; when the homeowner says they're happy, text them the review link by hand.

Done when: the Walkthrough form is submitted, the punch list is closed or dated, and the job moves to Completion Docs.