Open seat · Production · Branson, MO
Production Coordinator
Turn a signed job into a scheduled one: materials ordered from the estimate, subs and deliveries booked, and the homeowner kept in the loop.
- Pay
- $50k to $58k a year, by tier
- Type
- Full time · Salary
- Reports to
- Production Manager
- Vehicle
- Shared office vehicle when needed
Why this seat exists
What a great Production Coordinator does here.
The Production Coordinator turns a signed job into a scheduled one: materials ordered from the estimate, lanes split, subs and deliveries booked, and the homeowner kept in the loop. Material orders are entered by hand at each supplier, so getting them right is the job.
- Reports to
- Production Manager (the General Manager or Owner until that seat is hired)
- Works most with
- Estimator, Data Admin, Superintendents, subs, suppliers
- Hours
- 7:15 AM to 4:15 PM, Monday to Friday, at the office
Success looks like
- A median of 24 days or less from deposit to In Production.
- 85% of jobs starting within a day of their start date.
- 85% of jobs through Pre-Construction in 10 days and Ready to Schedule in 7.
A day in this seat
Your daily schedule.
- 7:15 AMProduction huddle: today's starts, deliveries and inspections.
- 7:30 AMProduction board: new jobs in Pre-Construction, anything waiting in Ready to Schedule, and tomorrow's starts.
- 8:00 AMMorning meeting.
- 8:30 AM to 11:30 AMPre-Construction: lane splits, work orders, material orders, the JobNimbus form calls.
- 12:30 PM to 2:30 PMScheduling: dates set with crews and homeowners; deliveries and dumpsters booked.
- 2:30 PMConfirmations for starts in the next 2 days, and the homeowner messages that go with them.
- 3:30 PMRe-orders and returns, and supplier follow-ups.
- 4:00 PMEvery job in your statuses has its next step dated, and zero overdue tasks.
The rhythm
Your week, month and quarter.
- Monday
- Three-week look-ahead with the Production Manager; permit list from the Data Admin
- Tuesday
- One-on-one with the Production Manager
- Thursday
- Production meeting: the schedule, firm vs. flexible customers, re-orders
- Friday
- Next week's schedule locked and every homeowner told their date
- Monthly
- Re-order review with the Estimator; supplier lead-time update
- Quarter end
- Tier review
The job, step by step
Exactly what this seat does.
This is the same step-by-step list that goes in the Production Coordinator employment agreement, so there's never a question about what the job is.
01Pre-Construction (limit: 10 days; special orders by their lead time)
- The job arrives once the deposit is in and the Sold Job Packet is complete. Work every task JobNimbus creates on entry:
- Split lanes and create sub work orders. One job per extra lane under the same contact, named like "Smith – Deck." Each lane job gets Parent Job, Lane, Lane Amount, Superintendent and its own Planned Cost. The original job keeps its largest lane.
- Assign the crew or sub and send the work order, with the scope and price from the Estimator.
- Verify measurements and selections against the handoff form, then place the material order at the right supplier, exactly as the Estimator built it. Note the order number and delivery date on the job.
- Metal roofs: the Metal Order Approval must be approved first; then place the metal order from the approved JobNimbus form cut list.
- Pre-construction call using the JobNimbus form call section: walk the homeowner through what happens next, access, pets and parking, and confirm their selections.
- Send the text and, once the call is done, the email template (Your project plan).
- Complete Pre-Con Checklist: materials ordered, permit in hand (from the Data Admin), lanes split, work orders sent.
Done when: the JobNimbus form is complete and the job moves to Ready to Schedule.
02Ready to Schedule (limit: 7 days)
- Set Date Start and Date End with the crew and the homeowner.
- Add the Superintendent as an assignee and fill the Superintendent field, so the job shows on their My Jobs board.
- Move the job to Scheduled.
03Scheduled (through the start date)
- On entry: confirm the delivery and dumpster for the day before the start, and send the email template and the text template.
- 2 days before the start: confirm the crew, delivery, permit and yard-sign permission.
- The day before: the Design Consultant calls the homeowner; you check that the text template went out.
- Any change to a date: tell the homeowner, crew and Superintendent the same day, and update the job.
Done when: the crew is on site on the start date and the job moves to In Production.
04Re-orders, returns and swaps
- Place any re-order the same day the Superintendent asks, and write on the job why it was needed (missed item, damage, waste, or a change order).
- Return unused material within the supplier's return window, and note the credit on the job.
05Homeowner updates
- Every homeowner message comes from Ellie at Big Chief, using the Send Text and Send Email tasks. Never leave a homeowner without a known next date.
Pay, tiers and how you're measured
Earn the next tier with your numbers.
Tier 1 · start
$50k
Tier 2
$54k
Tier 3
$58k
You start at Tier 1 ($50k) unless your offer letter says otherwise. Hold the next tier's column for two quarters in a row, after six months in your tier, to earn it.
$50,000 to $58,000 per year, paid as a salary. Nobody at Big Chief earns commission; the team shares in the profit together.
| KPI | How it's measured | Tier 1 · $50k | Tier 2 · $54k | Tier 3 · $58k |
|---|---|---|---|---|
| Signed to start | Median days from deposit collected to In Production | At most 24 days | At most 21 days | At most 18 days |
| Starts on schedule | In Production within a day of Date Start | 85% | 90% | 95% |
| Stage limits met | Jobs through Pre-Construction in 10 days and Ready to Schedule in 7 | 85% | 90% | 95% |
Where this seat leads
Career path and your first 90 days.
Data Admin → Production Coordinator → Production Manager or Office Manager.
Days 1 to 30
Learn the JobNimbus forms, lane splitting, work orders and every supplier account; schedule jobs with the Production Manager checking each one.
Days 31 to 60
Every job through Pre-Construction inside 10 days; next week's schedule locked every Friday.
Days 61 to 90
On pace for every Tier 1 number.
Is this you?
Who does great in this seat.
This seat fits you if
- You love making the pieces fit
- You like being the hub everyone relies on
- You want a path to Production Manager
It isn't for you if
- Last-minute changes rattle you
- You'd rather be outside than on the phone
What we look for
- Scheduling, dispatch or construction office experience
- Very organized and accurate with orders
- Comfortable on the phone all day with suppliers, subs and homeowners
- Good with software (JobNimbus, supplier portals, spreadsheets)
- Stays calm when the weather moves the whole schedule
Not this seat's job
- Selling, pricing, changing scope, or running the job site.
Every seat at Big Chief owns its own work. Anything outside your seat goes to the seat that owns it.
Benefits
Taking care of the people who take care of homes.
Paid time off
0 to 2 years of service: 15 days per year. 3 to 5 years: 18 days per year. 6 to 9 years: 21 days per year. 10 or more years: 26 days per year.
Christmas break
The company closes from Christmas Eve through New Year's Day, and it is paid for everyone.
TableRock Health
Big Chief pays 100% of a TableRock Health direct primary care membership for every employee, spouse and dependent.
401(k)
A 401(k) through our PEO, with a 100% match on the first 4% you save.
Life insurance and disability
Company-paid $50,000 life insurance and short-term disability.
Profit share
A quarterly share of profit above plan.
The Better Life Fund
After 90 days we contribute $500 per year, after 2 to 4 years $1,000 per year, and after 5 or more years $2,000 per year toward your goals.
Paid training
Paid training on every system and process in your seat, plus a written agreement that spells out the job.
How hiring works
Six steps, and you'll always know where you stand.
- 01
Apply
About 5 minutes. Tell us about you and the seat you want.
- 02
Fit Assessment
About 15 minutes on how you like to work. It helps us match you to the right seat, even if it's not the one you applied for.
- 03
Phone call
A short call to answer your questions and ours.
- 04
Interview
At our Branson office, with the seat's manager.
- 05
Ride-along or working interview
See the seat for real, and let us see you in it.
- 06
Offer and seat agreement
Your offer comes with the written agreement for your seat: duties, schedule, KPIs and pay tiers.
Ready?
Apply for Production Coordinator.
About 5 minutes for the application, then the 15-minute Fit Assessment. Read this page first: the application asks about it.
Protect the house once. Enjoy it for good.
We have several payment options. Split your project into easy monthly payments, or do it now and pay later.
Every Free Estimate includes a gift card to both Texas Roadhouse and The Social Birdy.